Workplace Investigations

 

In a climate of changing workplace laws, and serious implications for getting it wrong, a well conducted Workplace Investigation is a valuable asset. The process must be efficient, have a strong foundation in Procedural Fairness, afford Natural Justice and stand up to scrutiny by Fair Work, a Tribunal or even a Court.

 

Experience Counts.

 

‍Undertaking a Workplace Investigation can be one of the most challenging aspects of an internal HR role. Mistakes can happen when the investigator is not properly trained, they are inexperienced, they lack true independence perhaps as a result of previous matters, or they are simply under pressure to resolve matters quickly. We have the qualifications and experience to conduct Workplace Investigation where there is:

  • Workplace Misconduct or Inappropriate behaviour

  • Misconduct (Employee) in the Disability, Child Care and Aged Care sectors

  • Misuse of authority

  • Bullying, Harassment and Discrimination (including sexual harassment)

  • Conflicts of interest

  • Whistleblower

Our Consultants have extensive experience working across a range of industries and sectors locally, nationally and internationally.

Class 2E (Private Investigator) Security Licence.

(formally Commercial Agents and Private Inquiry CAPI Licence)

 

At FiveSeven Consulting we are serious about Workplace Investigations and hold our Class 2E (Private Investigator) Security Licence’s.  

 A Class 2E Private Investigator Licence allows us to work as private investigators carrying out investigation and/or surveillance activities.  

Although (for most) Workplace Investigations you don’t need this licence, some Enterprise Agreements and Industries require it. We have the qualification, all the experience and can talk about Investigations process in our sleep.  And it never ever hurts to have more experience and qualifications in conducting Investigations!  

 Our qualified and experienced Consultants possess a range of skills, qualification and expertise. All Workplace Investigations are conducted promptly, professionally and with an emphasis on confidentially. We have an internal quality system that provides internal oversight of each investigation, ensures independence and fairness in the process.

Building Internal Capability For You.

 

There are times when a fully outsourced investigation is not needed. You may have your own people, who with a bit of guidance and support could upskill and gain experience in this area.

A senior FiveSeven Consultant will be assigned to support you, as you conduct your own internal investigation into a matter. FiveSeven is committed to guiding and instructing HR professionals to undertake Workplace Investigations, with quality reporting and outcomes. Our mentoring and advice services include not only the investigation process, but the practice of making appropriate factual findings and recommendations (where there are workplace concerns or allegations) and providing peer review.

We can help, either a little or a lot, it is up to you:

  • Phone Support – offering advice and guidance

  • Step-by-Step Mentoring – ensuring a procedurally fair Investigation Process

  • Review and Analysis of Evidence - safeguarding the objectivity and Bringinshaw Principle

  • Review of Final Report/Outcome –supported decision making to meet specific workplace requirements.

We are here to help you and improve your skills in this complex area.

So What Makes Us Different?

 

We understand that every business is different. Our Workplace Investigations methodology has been developed to ensure that we can provide a robust, compliant and thorough process for our clients and their stakeholders. Our investigations mentoring is aligned to our internal Investigation Quality Standards to ensure our clients benefit from defensible and reliable outcomes.

We are there for you when the investigation is over.

After the Final Report has been submitted, FiveSeven will be there to assist you with finalising the matter. Whether it is an Investigation or support with tough workplace conversations, we are committed to providing you with simple and effective solutions. We will help your business solve complex problems, faster.  

When the investigation is over, we can:

  • Conduct Workplace Investigation Reviews

  • Design Workplace Investigation Processes

  • Train in Workplace Investigations, Decision Making and Disciplinary Processes

  • Undertake Workplace Audits & Workforce Feedback Surveys

  • Project Manage Investigation Recommendations and Outcomes

Want to know more?

  • Knowing who should undertake the Investigation is probably the most important question, and is often overlook. So how do you know when to engage an external investigator or keep it in-house?

    Find Out Here

  • Want to talk to someone? Take advantage of our 30 minutes of FREE phone support. At FiveSeven, we believe that everyone should have access to specialist support, advice and guidance when you need it.

    Contact Us

  • Not sure if you need an Investigation process or something else? Find out more about our other Conciliation services and if it is a better fit.

    Learn More

INDUSTRIES

IT | Finance | Mining | Transportation | Local Government | Aged Care | Not For Profit | Disability | Child Protection

SERVICES

Training and Compliance | Safety and Wellbeing | Strategy | Employee & Industrial Relations