Workplace Investigations

In a climate of changing workplace laws, and serious implications for getting it wrong, a well conducted Workplace Investigation is a valuable asset. The process must be efficient, have a strong foundation in Procedural Fairness, afford Natural Justice and stand up to scrutiny by Fair Work, a Tribunal or even a Court.

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Class 2E (Private Investigator) Security Licences.

At FiveSeven Consulting we are serious about Workplace Investigations and hold our Class 2E (Private Investigator) Security Licences.  

A Class 2E Private Investigator Licence allows us to work as private investigators carrying out investigation and/or surveillance activities.

Our qualified and experienced Consultants possess a range of skills, qualification and expertise. All Workplace Investigations are conducted promptly, professionally and with an emphasis on confidentially. We have an internal quality system that provides internal oversight of each investigation, ensures independence and fairness in the process.

Experience Counts.

‍Undertaking a Workplace Investigation can be one of the most challenging aspects of an internal HR role. Mistakes can happen when the investigator is not properly trained, they are inexperienced, they lack true independence perhaps as a result of previous matters, or they are simply under pressure to resolve matters quickly. We have the qualifications and experience to conduct a Workplace Investigation where there is:

Workplace Misconduct or Inappropriate behaviour
Misconduct (Employee) in the Disability, Child Care and Aged Care sectors
Misuse of authority
Bullying, Harassment and Discrimination (including sexual harassment)
Conflicts of interest
Whistleblower

Our Consultants have extensive experience working across a range of industries and sectors locally, nationally and internationally.

A waiting room with two gray sofas, black cushions, a side table with a plant, a clock, and a framed motivational quote, all in black and white.

A white round table with a portable radio, a pair of headphones, a pen, a closed notebook, and multiple copies of the book titled "Workplace Investigations: Principles and Practice" by Kerryn Tredwell, along with another book "The Art of Investigation". There is a black office chair in the background.

Independent Investigations.

Trusted Outcomes.

Workplace bullying can severely impact morale, productivity, and mental health. At FiveSeven, we help organisations prevent, respond to, and resolve bullying allegations through fair, evidence-based investigations and proactive strategies. Our approach ensures all parties are heard, policies are upheld, and a safe, respectful workplace culture is reinforced.
Sexual harassment in the workplace is not only unlawful—it undermines safety and respect. We support organisations with discreet, trauma-informed investigations and practical guidance to manage complaints and uphold dignity at work. Our processes are designed to ensure confidentiality, comply with legal standards, and foster a culture of zero tolerance
When it comes to reportable conduct, including allegations involving children or vulnerable persons, it's critical to act with urgency, care, and compliance. FiveSeven provides thorough, independent investigations that meet mandatory reporting obligations and align with child protection and safety frameworks. We support your organisation in managing risk, ensuring appropriate responses, and maintaining trust with your community and stakeholders.
Discrimination in the workplace—whether based on age, gender, race, disability, religion, or other protected attributes—can lead to serious legal consequences and damage organisational culture. At FiveSeven, we investigate allegations of discrimination with fairness, discretion, and a deep understanding of equal opportunity laws.
Our goal is to ensure accountability, promote inclusivity, and support organisations in creating workplaces where every individual is treated with respect and equity.
Supporting whistleblowers is essential to maintaining transparency and accountability. FiveSeven offers secure and impartial whistleblowing pathways that protect individuals and help organisations respond appropriately to concerns.
We assist in establishing frameworks that meet legislative requirements while promoting an open, ethical reporting culture.
Serious misconduct can pose significant legal and reputational risks if not handled properly.
Our experienced team conducts impartial investigations into allegations such as fraud, theft, violence, or policy breaches—ensuring due process, documentation, and defensible outcomes.
We help you take swift, fair action while upholding your organisation’s values and obligations.

Investigation Mentoring

There are times when a fully outsourced investigation is not needed. You may have your own people, who with a bit of guidance and support could upskill and gain experience in this area.

A senior FiveSeven Consultant will be assigned to support you, as you conduct your own internal investigation into a matter. FiveSeven is committed to guiding and instructing HR professionals to undertake Workplace Investigations, with quality reporting and outcomes. Our mentoring and advice services include not only the investigation process, but the practice of making appropriate factual findings and recommendations (where there are workplace concerns or allegations) and providing peer review.

We can help, either a little or a lot, it is up to you:

Phone Support – offering advice and guidance
Step-by-Step Mentoring – ensuring a procedurally fair Investigation Process
Review and Analysis of Evidence - safeguarding the objectivity and Bringinshaw Principle
Review of Final Report/Outcome –supported decision making to meet specific workplace requirements.

We are here to help you and improve your skills in this complex area.