TolerQ™
Identify what is tolerated. Strengthen accountability.
Reduce preventable people risk.
Where are your workplace standards being upheld, and where is poor behaviour being allowed to continue?
TolerQ™ helps you see the gaps between the standards your organisation sets, and what people experience every day, so you can focus leadership attention where it matters most.
What is your organisation tolerating?
Policies and values set expectations. Everyday leadership responses show people whether those expectations matter. Poor behaviour left unchallenged, inconsistent follow-through and hesitation to speak up can become accepted ways of working.
TolerQ™ goes beyond a general engagement survey to examine what is being tolerated, whether leaders respond consistently and whether people feel confident raising concerns.
A confidential workforce survey, practical diagnostic reporting and an executive debrief make these patterns visible, with a focus on behavioural risk and accountability.
Four dimensions.
A clearer picture.
The TolerQ™ Index provides a headline organisational result, supported by four directly measured dimensions:
Behavioural Tolerance: what people see, accept, ignore or excuse.
Leadership Response: how consistently leaders address poor behaviour and reinforce standards.
Speak-Up Climate: whether people feel able and willing to raise concerns early.
Standards Enforcement: whether expectations are applied fairly, consistently and visible.
Scores use a 0–100 scale: higher scores indicate lower tolerance of poor behaviour and stronger accountability practices. The dimension profile shows where attention is needed, even when the overall result is healthier.
Organisational Consistency is a separate risk lens, not a fifth dimension. Where cohort analysis is available, it highlights differences across teams, sites, shifts or levels that an overall result may hide.
For organisations ready to strengthen accountability
For executive, HR, safety, operational and risk leaders who want clearer insight into behavioural standards, reporting confidence and leadership accountability.
Whether your workforce operates in one location or across multiple sites, TolerQ™ is tailored to your organisational context.
DIAGNOSTIC + EXECUTIVE DEBRIEF
Purpose & Inclusions
A clear baseline and a focused leadership conversation. Understand workforce experience and where action should be prioritised.
Confidential workforce survey: configured to your context and risk profile, with anonymous participation.
TolerQ™ Index and diagnostic report: four dimensions, strengths, priority watch areas and recommended actions.
Cohort insights: differences in workforce experience where segmentation is available.
Executive Debrief: interpret findings, explore underlying issues and agree leadership priorities.
Best For: Organisations seeking an evidence-based starting point and executive alignment before deciding their next steps.
LEADER WORKSHOP: Close The Gap (Optional)
Purpose & Inclusions
Turn diagnostic insight into practical leadership action.
Using the diagnostic findings, leaders examine what is being tolerated, work through priority gaps and address inconsistent standards.
Clarify expected responses and identify practical actions to strengthen everyday accountability, speak-up confidence and follow-through.
Best For: Organisations ready to move from understanding the results to changing leadership practice.
A tailored approach, not a one-size-fits-all survey
We work with you to confirm objectives, workforce scope, survey configuration, communication and segmentation before deployment. A typical implementation takes four to six weeks, depending on workforce size and segmentation requirements.
Start with the Diagnostic + Executive Debrief and add the Close the Gap Leader Workshop where it will support your priorities. Following a scoping discussion, FiveSeven Consulting provides a tailored proposal setting out deliverables, timing and investment.
What is your organisation tolerating, and what needs to change?
Start with a scoping discussion. Email tolerq@fiveseven.com.au to discuss your workforce priorities and the right TolerQ™ approach for your organisation.